The Motomounts elegant chin mount solution speaks for itself, but their customer service has proven even more exceptional. My order was promptly shipped and then somehow lost in the US customs to Postal Service transition in Los Angeles. USPS acknowledged the issue but offered no resolution, throwing it back on the supplier. Motomounts worked the issue, providing regular updates, and then shipping me a second unit free of charge. Thank you kindly for a beautiful product and turning what might have been frustration into a highly positive experience!